Visitation Hours & Guidelines

Patient visitation is held several times per week. We encourage family involvement and communication throughout the treatment process. Visitation times vary by program and may be obtained by calling the Reception Desk at 508-329-6300.  Please, note the following regarding visitation:

  • All visitors must check in at the main lobby with the receptionist, obtain a visitor badge, and sign the “Visitor Confidentiality Form.”

  • Visitors will be asked to sign out on the register upon leaving. Visitors will be required to leave personal belongings in their car. Cell phones are also not permitted on the unit as having the camera and recording device violates our policy on confidentiality.

  • All visitors must respect the program rules and all patients’ privacy or they will be asked to leave.

  • All belongings and packages brought to patients must be screened by staff. Any items that do not conform to hospital rules or are contraindicated or considered to be contraband will not be allowed on the unit.

  • Anyone appearing under the influence of any substance or does not act appropriately will be asked to leave.

  • Due to limited space, only two (2) visitors are permitted to visit each visitation session.

  • Visitors must be at least 13 years of age and children cannot be left unaccompanied in the lobby.

  • Patients who have visitors who are unable to visit during regular visiting hours must obtain permission from the treatment team prior to visitation if visiting during off hours. Visitation outside of visiting hours must be scheduled in advance. Clergy and attorneys representing patients are welcome at any time.

We also ask any visitors with recent flu or respiratory symptoms to also delay a visit until feeling better. Visitors who are coughing may be asked to wear a mask. We appreciate your support in our efforts to limit our patients from further health issues.

We hope that you enjoy your visit at Westborough Behavioral Healthcare Hospital. Thank you for being a part of your friend or loved-one’s treatment. If you have any questions regarding these guidelines, please ask a member of our staff.

Take The Next Step Today

For more information, please, call the Reception desk at 1-877-201-1583.